“Top 7 Challenges Faced by Application Support Engineers in the Oil & Gas Industry—and How to Solve Them” …Continued
2. Complex Workflows and Manual Processes: Streamlining Operations in Nigeria’s Oil & Gas Sector
Nigeria’s oil and gas industry has intricate workflow procedures inter-operating between different stakeholders, stringent safety procedures, and geo-distributed teams.
The principal function of Application Support Engineers (ASEs) is to overcome the intricacies, mapping software applications to business needs.
Manual procedures can cause delays, errors, and inefficiency, negatively affecting the performance of oil and gas technical support.
It is reported that 58% of oil and gas, and chemicals companies’ organizational cultures hinder the adoption of digital technologies..
This highlights the challenges in changing from manual to automated processes.
Solution: Implementing Business Process Management (BPM) Tools.
ASEs can utilize the BPM tools to create, execute, monitor, and optimize workflows, hence making it more effective and less error-prone.
Platforms like FlowForma Process Automation offer no-code solutions that serve the oil and gas industry, whereby organizations can rapidly digitize processes without any coding expertise.
In Nigeria, International Oil Companies (IOCs) and oil servicing companies use BPM tools to enhance operating flexibility without sacrificing safety procedures.
With greater autonomy for Application Support Engineers, the action also prepares organizations to respond better to the issues in the oil and gas industry.
3. Data Management Challenges: Overcoming Siloed Systems in Nigeria’s Oil & Gas Sector
In the Nigerian oil and gas sector, operations yield massive amounts of data from sensors, equipment logs, and operation reports.
Such data poses a real challenge to Application Support Engineers (ASEs), particularly if utilizing siloed systems.
Such data silos constrain efficient oil and gas technical support, resulting in operating risks and untimely decisions.
Low-quality data costs companies $12.9 million per year on average.
Moreover, research reveals that data is fragmented in the energy industry, which amounts to quantifiable loss and operational risk (such as delayed decision-making and greater operational risk).
Solution: Implementing Centralized Data Management Systems.
To prevent such issues, one has to implement centralized data management systems and adopt data analytics solutions.
These help ASEs make data-driven decisions and offer real-time maintenance forecasts.
Silos can be reduced to a minimum by consolidating data from various sources into a single platform, hence quality of data increases and departments collaborate more effectively.
Implementation of centralized data management software simplifies operations, in addition to enhancing the competitiveness of IOCs and oil servicing companies in Nigeria.
Application Support Engineers must be equipped with appropriate tools and infrastructure to allow increased efficiency and creativity in the oil & gas technical support field.
4. Compliance and Regulatory Requirements: Navigating the Evolving Landscape in Nigeria’s Oil & Gas Sector

Nigerian oil and gas industry operators must adhere to strict safety, environmental safety, and data protection regulations.
Making software systems keep up with ever-changing guidelines is a challenging but essential task for the Application Support Engineers (ASEs).
Technical developments and geopolitical uncertainty present complexities to regulatory models that complicate compliance even more.
One of the most concerning challenges that have to be met by companies seeking to venture into the oil and gas industry have to meet is regulatory compliance complexity. A report emphasizes the need for companies to stay informed of changes to standards and regulations to avoid possible operational risk and penalties.
Solution: Install Compliance Management Software.
A compliance management solution is accompanied by a great deal of investment in sufficient software.
This kind of software provides access to a central platform for regulation updates management, document creation, and ensuring compliance with the systems demanded.
Compliance metrics tracking, reporting, and auditing are done automatically, and it becomes easier for ASEs to comply. What are the most significant features among the following?
IOCs and Nigerian oil servicing organizations implement compliance management solutions not only to reduce the risk of non-compliance but also to automate their operations.
There is a need to provide Application Support Engineers with these types of tools so that compliance is consistently high and the oil and gas technical support environment is one in which there is a culture of continuous improvement.